Terms of Service

Effective Date: February 2026

1. Acceptance of Terms

By accessing or using Kridaf services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of the platform.

2. The Kridaf Ecosystem

Kridaf operates as an integrated ecosystem connecting hospitality, logistics, and concierge services. We reserve the right to modify, expand, or discontinue any service module to maintain quality, security, and operational standards.

3. Payments & The "Stay + Eat" Bundle

Pricing, bundles, and service charges are displayed at checkout and may vary by location or partner availability. Payments are processed through secure third-party providers. By confirming a booking or order, you authorize Kridaf to process applicable charges based on selected services.

4. User Conduct & Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree not to misuse the platform, interfere with operations, or engage in fraudulent behavior. Kridaf may suspend or terminate accounts that violate these terms.