Privacy Policy

Effective Date: February 2026

1. Information We Collect

To provide the Kridaf experience, we collect information that identifies you:

  • Personal Identifiers: Name, email address, phone number, and delivery address.
  • Transaction Data: Details about your "Stay + Eat" bundles, restaurant reservations, and travel itineraries.
  • Payment Information: Processed through secure, encrypted partners (we do not store full credit card details on our servers).
  • Device Data: IP address, browser type, and app usage statistics to improve our "Unified Innovation" technology.

2. How We Use Your Data

We use your information to curate your experience and maintain our high standards:

  • To synchronize your Stay + Eat reservations with partner hotels and restaurants.
  • To facilitate White-Glove Concierge services and 24/7 support.
  • To process rewards within the Unified Rewards Ecosystem.
  • To ensure Flavor Integrity by coordinating real-time logistics with our riders.

3. Sharing Your Information

We only share data with third parties necessary to fulfill your requests and to curate your experience and maintain our high standards:

  • Hospitality Partners: Hotels and restaurants selected for your itinerary.
  • Logistics Partners: Professional riders ensuring your deliveries.
  • Service Providers: Secure payment processors and cloud hosting services.
  • We never sell your personal data to third-party advertisers.

4. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information at any time.
  • Opt-out of marketing communications (the "Kridaf Edit" newsletter).
  • Request a copy of the data we have collected regarding your account.